Description

We are looking for a service-focused and knowledgeable individual to join our wait staff team! The ideal candidate will have a strong background in service, ensuring timely and high-quality service levels are achieved. The focus of the role is to attend to customers' needs on the dining room floor, ensuring they have everything they need.

Job Responsibilities

• Take orders from customers for food and drinks.
• Ensure orders are passed onto the kitchen staff.
• Prepare and deliver drinks and food to the tables.
• Ring up the clients' items onto their bills and ensure accurate charges.
• Issue customers with their bills and process payments via card and cash.
• Make recommendations on food choices, and read out specials.
• Ensure tables are stocked with glassware, salt and pepper, and other sauces.
• Take out bread baskets to tables.
• Assist tables with any requests they have and update them on the status of their order.
• Take note of customer complaints and pass them on to relevant staff.
• Remove used plates and cutlery from tables.
• Take used plates and cutlery to be washed.
• Use waiting equipment such as trays and trolleys.

Skills and Abilities

• igh school Diploma or above
• Minimum of 2 years previous experience in a similar role
• Ability to communicate with customers and other staff members
• Physically able to be on your feet for long periods of time
• Willing to work early/late or unsociable hours
• Strong communication skills
• Good interpersonal skills
• Good listening skills, with high levels of attention to detail
• Ability to multitask

Educational Qualification

• igh school Diploma or above
• Minimum of 2 years previous experience in a similar role
• Ability to communicate with customers and other staff members
• Physically able to be on your feet for long periods of time
• Willing to work early/late or unsociable hours
• Strong communication skills
• Good interpersonal skills
• Good listening skills, with high levels of attention to detail
• Ability to multitask

Benefits

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