Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems

Job Responsibilities

• Delivering information about a company's products and services. ...
• Answering queries and concerns about a company's products or services. ...
• Processing orders and transactions. ...
• Resolving issues and handling customer complaints. ...
• Collecting customer feedback. ...
• Tracking customer service metrics.

Skills and Abilities

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Educational Qualification

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Benefits

Salary, Meals and Training

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