Description

Ushers welcome guests and direct them to their seats at a variety of functions such as sporting events, theatre shows, and music concerts. They check tickets, provide audience members with programs, and tend to their comfort and safety. They also assist patrons in finding the restrooms, food and beverage facilities, and exits.

Job Responsibilities

Ushers welcome guests and direct them to their seats at a variety of functions such as sporting events, theatre shows, and music concerts. They check tickets, provide audience members with programs, and tend to their comfort and safety. They also assist patrons in finding the restrooms, food and beverage facilities, and exits.

Skills and Abilities

• Previous work experience as an Usher or similar role is preferred
• Strong customer service skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Good communication skills, both verbal and written
• Physical stamina to stand for long periods
• Ability to handle challenging situations with patience and professionalism
• High school diploma or equivalent

Educational Qualification

• Previous work experience as an Usher or similar role is preferred
• Strong customer service skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Good communication skills, both verbal and written
• Physical stamina to stand for long periods
• Ability to handle challenging situations with patience and professionalism
• High school diploma or equivalent

Benefits

Being an Usher actually cultivates soft skills, such as conflict resolution and customer service, that are useful at all rungs of the career ladder. In fact, working as an Usher may provide a point of entry into other positions within the areas of theater operations, sports facility management and events planning.

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